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Helpdesk
phone: 0345 55 21 888
helpdesk@itz.uni-halle.de
Kurt-Mothes-Str. 1
06120 Halle (Saale)
Sie erreichen uns zu folgenden telefonischen Sprechzeiten:
Montag-Donnerstag
8:30 Uhr bis 12:00 Uhr sowie
14:00 bis 15:00 Uhr
Freitag
(und an Tagen vor Feiertagen)
8:30 Uhr bis 12:00 Uhr
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ITZ
Welcome on the web site of IT Service Center (ITZ) of Martin-Luther-University Halle-Wittenberg
Latest news from the IT Service Center in the course of the Corona crisis
- Instructions and FAQ on IT services for the home office:
The IT Service Center provides instructions for staff and students on how to use IT services and answers the most frequently asked questions (German).
- Extended processing time for Helpdesk inquiries:
Due to a significant increase in home office and digital courses, the number of inquiries to the ITZ helpdesk has also increased considerably. The processing time can therefore temporarily take two to three working days.
- Increased security risks in the Corona crisis:
The current situation brings an increased risk of IT attacks. Among other things, the number of fake e-mails has been rising, and caution is also advised when taking phone calls. Find out about instructions and measures in the ITZ blog (German).
Since December 1st, 2012 the IT Service Center provides various service features for both professionals and students. As a central service provider ITZ covers the technical infrastructure and its individual utilization.
ITZ unifies the central IT service provider of the university administration and the university data center. This fusion implies a corporate structure, a corporate location at Weinberg campus, a service point at the central university campus and a corporate internet web site.
Latest news is covered by the ITZ Blog and the increasing content on the ITZ web site. Hereby ITZ supervises the collaboration and informs users broadly.
The ITZ helpdesk as a first level support may assist you directly with many questions. If necessary it refers your request to the appropriate staff. Our helpdesk is first source of call concerning IT questions and problems. You may contact the ITZ by the filling in one of the contact forms.